1. GENERAL

We know that your privacy is important to you, and we work hard to earn and keep your trust. Academy of Medical Education (“AME,” “we,” “us,” and “our”), respects your privacy and is committed to protecting your privacy through our compliance with this Privacy Policy (the “Policy”). The words “you” and “your” refer to you as a user of the Platform (defined below), either as a visitor, registered customer, or employee of an AME customer.

This Policy describes

• The types of information we collect from you or that you may provide when you visit our website(s) available at: https://ame-set.com/ as well as any websites directly owned by AME where this Policy is linked (collectively, the “Website”);

• Use our platforms and services, including our online education platform and associated services, directly owned by, or operated by or on behalf of, AME and where this Policy is linked (collectively, with the Website, the “Platform”).

• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect on the Platform or in emails and other electronic messages between you and the Platform, and information gathered when you interact with our advertising on third-party websites if such advertisements include links to this Policy. This Policy does not apply to information collected by us offline or through any other means, including on any other website operated by any third party, or information collected by any third party through any application or content (including advertising) that may link to or be accessible from the Platform (for further information, see below, “Third-party Websites”). Please read this Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, then please do not use the Platform. By using the Platform, you agree to the terms of this Policy. This Policy may change from time to time (see below, “Changes to this Policy”). Your continued use of the Platform after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

2. TERMS AND CONDITIONS

This Policy is incorporated by reference and should be read in conjunction with the Platform’s Cookie Policy and Terms and Conditions.

3. THE INFORMATION WE COLLECT

Personal Information. To ensure that we provide you with the best possible experience, we will store, use, and disclose personal information about you in accordance with this Policy. Personal information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user, household or device (“Personal Information”). The Personal Information that we may receive and collect depends on what you do when you visit the Platform.

Information of Other Individuals. You may have the opportunity to provide information of other individuals. When providing such information, you are solely responsible for obtaining the necessary consents and authorizations from any individuals in accordance with applicable data security laws and regulations, and AME shall not be responsible or held liable for your failure to obtain the necessary consents.

Payment Details Data. We currently use the Stripe gateway for billing and payment services for purchases made by customers on our Platform. Customers may be redirected to the Stripe payment gateway, where payment details are collected by Stripe to process transactions. For financing options, we use Affirm through Stripe, allowing eligible customers to pay in installments. AME collects payment details via Stripe, such as billing information and transaction history. The privacy policy for Stripe and Affirm can be found in the terms and conditions on the respective websites.

Training Platform Data. Information related to course participation, such as registration details, training progress, and certificates, which are managed through a third-party training platform.

Aggregated and De-Identified Data. We may also collect, use and disclose aggregated and de-identified data such as statistical or demographic data for any purpose. Aggregated and de-Identified data could be derived from your Personal Information but is not considered Personal Information under applicable law as this data will not directly or indirectly reveal your identity. However, if we combine or connect aggregated or de-identified data with your Personal Information so that it can directly or indirectly identify you, we treat the combined data as Personal Information which will be used in accordance with this Policy.

Free-Text Boxes. The information that you provide in each case will vary. In some cases, you may be able to provide Personal Information via email or free text boxes, such as contacting AME to request further information. When providing your Personal Information, please provide only relevant information and do not provide unnecessary sensitive information, such as Social Security numbers, credit card information or other sensitive personal data, unless required for our services.

Username and Password; Other Sources. We may ask you to create a username and password that should only be known to you. When you provide this information to us, you are no longer anonymous. Additionally, we may receive information about you from other sources and add it to the information you have provided to us.

Recording Use of the Platform. We partner with trusted third-party vendors to analyze performance and traffic of the Platform. This may include things like buttons you click, mouse movements and other behavior on the Platform, date and time of access, pages visited, web beacons, and cookie or pixel tag information. Please see our Cookie Policy to learn more about cookies, pixels tags, and analytic technologies.

(a) Information We May Collect on the Platform

You may have the opportunity to provide Personal Information on the Platform, including but not limited to:

We may obtain the Personal Information listed above from the following categories of sources:

• Directly from you. For example, when you:

  • register yourself with the Platform;

  • make a purchase;

  • subscribe to one of our e-newsletters;

  • review or comment on one of our services or courses;

  • otherwise communicate with us, such as contacting us for more information.

• Indirectly from you. For example, through information we collect from you in the course of providing our services to you.

• Directly and indirectly from activity on the Platform. For example, from Platform usage details that are collected automatically. For more information on automatic information collection and cookies, please review the Platform’s Cookie Policy.

4. HOW WE USE YOUR INFORMATION

The information we gather and that you provide is collected to provide you information and the services you request, in addition to various other purposes, including, but not limited to:

• security, credit or fraud prevention purposes;

• providing you with effective customer service.

• developing new products and services.

• contacting you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);

• contacting you with information and notices related to your use of the Platform;

• inviting you to participate in surveys and providing feedback to us (in accordance with any privacy preferences you have expressed to us);

• better understanding your needs and interests;

• improving the content, functionality and usability of the Platform.

• improving our products and services;

• improving our marketing and promotional efforts

• any other purpose identified at the point of data collection, in an applicable privacy notice, in a click-through agreement or in any other agreement between you and us.

Educational Services. We use your Personal Information to provide you with educational services, including managing your training progress, issuing certificates, and sending you course-related updates.

Analytics and Improvement. We may use information about your interactions with our Platform to analyze trends, improve our services, and optimize user experience. Please see the Platform’s Cookie Policy for more information.

Duration. The length of time AME intends to retain Personal Information is for as long as reasonably necessary to carry out AME’s intended business purpose for such information.

5. HOW WE DISCLOSE YOUR INFORMATION

We do not sell or lease your Personal Information to any third party. We may disclose your Personal Information to a third party for a business purpose, including the following categories of third parties:

• Our AffiliatesWe may disclose the information collected through the Platform with our affiliates, subsidiaries, and other related entities in order to provide our products, services and effective customer support.

• Third-party Service ProvidersWe disclose Personal Information collected through the Platform with third-party Service Providers who act for or on behalf of AME. These third parties may need information about you to perform their functions. “Service Providers” may include suppliers, dealers, distributors, companies and consultants that provide website hosting, software development, payment processing, website and data analytics, order fulfillment, information technology and related infrastructure support, customer service, email delivery, and auditing.

  Examples of our Service Providers, include:

  • Talent LMS:Privacy Policy - Online Learning Management Systems | TalentLMS

  • Engagebay: EngageBay Legal - Privacy Policy | EngageBay CRM

  • Stripe: Privacy Policy (stripe.com)

  • Affirm: Privacy Policy (Affirm)

  • Microsoft: Microsoft account | Privacy

  • Zoom Microsoft account | Privacyhttps://www.zoom.com/en/trust/privacy/

• Your EmployerWe may disclose your information with your employer, such as, but not limited to, when managing all active accounts under your employer’s subscription with us. AME is not responsible or liable for any uses of your information or your content by your employer.

• In Aggregate or De-Identified Form. We may aggregate or otherwise anonymize the data we collect for purposes of analytics, research, marketing and other business interests of AME. Such use shall not include Personal Information or information that can identify you as an individual or reasonably be used to identify you.

  Except as described in this Policy, we will not disclose your information with third parties without your notice and consent, unless it is under one of the following circumstances:

• Legal Reasons

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, subpoena, or court order;

  • To respond to duly authorized information requests from law enforcement or other governmental authorities;

  • To enforce our agreements or policies

  • To investigate and prevent security threats, fraud, or other malicious activity

  • To respond to an emergency that we believe in good faith requires us to disclose such information to assist in preventing the death or serious bodily injury of any person or AME employee

• Sale of Business or Merger. There are circumstances where AME may decide to buy, sell, or reorganize its business. Under these circumstances, it may be necessary to disclose or receive Personal Information with prospective or actual purchasers, acquisition targets, partners or affiliates. In such circumstances, AME will ensure your information is used in accordance with this Policy.

6. YOUR CHOICES AND SELECTING YOUR PRIVACY PREFERENCES

We want to provide you with relevant information that you have requested. When possible, we will always provide options as to what information we collect and how you can manage any preferences that pertain to such information.

If we provide marketing services and messages, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed. Transactional or service-oriented messages, such as delivery confirmation messages, are usually excluded from such preferences, as such messages are required to respond to your requests or to provide our services, and are not intended for the purposes of marketing.

From time to time, we may send you email newsletters and marketing emails. If you no longer wish to receive these communications, you can opt out at any time by:

• Clicking the “unsubscribe” link in any marketing email

• Contacting us at info@ame-set.com

Even if you opt-out of receiving marketing material, we may still need to contact you with important information about your account or responding to your requests or questions.

7. ACCURACY AND ACCESS TO YOUR PERSONAL INFORMATION

We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.

Where we can provide you access to your Personal Information in our possession, we will ask you for a username and password to help protect your privacy and security. We recommend that you keep your password safe, that you change it periodically, and that you do not disclose it to any other person or allow any other person to use it.

To view and change the Personal Information that you have provided to us, you can log in to your account and follow the instructions on that webpage or contact us directly for assistance

8. INFORMATION OF MINORS

We do not knowingly collect or use information from individuals under the age of sixteen (16) without parental or guardian consent. We do not target the Platform to minors and would not expect them to be engaging with the Platform or our services. We encourage parents and guardians to provide adequate protection measures to prevent minors from providing information unwillingly on the internet. If we are aware of any Personal Information that we have collected about minors under the age of sixteen (16), we will take steps to securely remove it from our systems.

9. FEEDBACK

We welcome inquiries or feedback on the services or products you might use or like to use. Any inquiries, feedback, suggestions, or ideas you provide to us (collectively, “Feedback”) will be treated as non-proprietary and non-confidential. Your Feedback on or through the Platform may be available to others who visit the Platform. In addition, we may use your Feedback in advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not seek your consent before using the Feedback for such purposes. Therefore, you should have no expectation of privacy with respect to your Feedback on or through the Platform. You should not submit any content you do not wish to make available to the general public, and you must take special care to make sure your Feedback comply with our Terms and Conditions or other applicable agreements. All terms and conditions of our Terms and Conditions apply to Feedback on or through the Platform. In particular, your Feedback must not violate the privacy or other rights of others. You may not use false identifying information or contact information, impersonate any person or entity, or otherwise mislead us as to the origin of any Feedback.

10. THIRD-PARTY WEBSITES

This Policy does not apply to websites or other domains that are maintained or operated by third parties or our affiliates. The Platform may link to third-party websites and services. For example, we have a Sponsor page on our Website that links to third party websites. If you click on one of those sponsors, you may be taken to another website that we do not control. These links are not endorsements of these websites, and this Policy does not extend to them. Because this Policy is not enforced on these third-party websites, we encourage you to read any posted privacy policy of the third-party website before using the service or website and providing any information.

11. YOUR CONSUMER RIGHTS

Consumer Rights.

Some state laws in the United States provide consumers with additional rights with respect to their personal information (also known as “personal data”), as those terms are defined under those applicable state laws. Such state laws may include, but are not limited to, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Florida Digital Bill of Rights, the Oregon Consumer Privacy Act, the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act (collectively, the “U.S. State Privacy Laws”). Any Personal Information we collect is collected for the commercial purpose of effectively providing our services and your Financial Service Provider’s services to you, as well as enabling you to learn more about, and benefit from, our services. If you reside in a state that provides additional rights with respect to your personal information, you may have additional rights to your personal information (as further provided below), subject to our verification of your identity. This section of the Policy applies solely to such individuals (“consumers” or “you”).

AME may be a “Service Provider” or “Processor” as defined by the U.S. State Privacy Laws where AME processes your information on behalf of your employer or other business. To the extent U.S. State Privacy Laws allow you to make certain requests, including requests to access, correct, limit or delete personal information or sensitive personal information, you must make these requests directly to your employer or other business. If you submit a request to AME regarding your rights under applicable U.S. State Privacy Laws, we may redirect you to your employer or other business when appropriate.

California.

• Shine the Light law. California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to info@ame-set.com.

• Do Not Track Signals Other than as disclosed in this Policy, the Platform does not operate any differently when it receives Do Not Track signals from your internet web browser.

• WE DO NOT SELL YOUR PERSONAL INFORMATION.

Nevada.

Nevada law permits customers in Nevada to opt-out of the sale of certain kinds of Personal Information. We do not sell your Personal Information to third parties as defined in Nevada law. If you are a Nevada resident and wish to confirm that we do not sell your Personal Information, you can contact us at info@ame-set.com.

12. LOCATION OF THE PLATFORM AND SERVICES

We do not warrant or represent that this Policy or the Platform’s use of your Personal Information complies with the laws of every jurisdiction. Furthermore, to provide you with our services, we may store, process, and transmit information in the United States and other locations around the world, including countries that may not have the same privacy and security laws as yours. Regardless of the country in which such information is stored, we will process your Personal Information in accordance with this Policy

13. FOR WEBSITE USERS OUTSIDE THE UNITED STATES

Under the (i) General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, or “GDPR”), (ii) Data Protection Act 2018, (iii) the GDPR as it forms part of the law of England and Wales, Scotland and Northern Ireland (i.e., “UK GDPR”) as provided in the Data Protection Act 2018, and (iv) any other applicable data protection legislation of any country or other jurisdiction (collectively “International Data Protection Laws”) individuals have specific rights with respect to their Personal Information, or “personal data” as defined under the International Data Protection Laws. For the purposes of this Policy, AME operates as a data controller. Any personal data we collect from you is processed in the United States and under the terms of this Policy.

Any personal data we collect from you is processed in the legitimate interest of our business and providing our services to you as the lawful means of such processing. You may always withdraw your consent to our use of your personal data as described below. We will only retain your personal data for the time necessary to provide you the information and services to which you have consented, to comply with the law and in accordance with your rights below.

The Data Controller is:

Academy of Medical Education info@ame-set.com

You can exercise any of the following rights, subject to verification of your identity, by notifying us as described below:

• Access.You may request a copy of the personal data the Platform databases currently contain.

• Automated Processing and Decision-Making.You may request that we stop using your personal data for automated processing, such as profiling. When contacting AME, please explain how you wish us to restrict automated processing of your personal data. When such restrictions are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data.

• Correction or Rectification. You may request that we stop using your personal data for automated processing, such as profiling. When contacting AME, please explain how you wish us to restrict automated processing of your personal data. When such restrictions are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data.

• Restrict Processing.When applicable, you may restrict the processing of your personal data by submitting a request via email (to the email provided below). In your email, please explain how you wish us to restrict processing of your personal data. When such restrictions are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data. Where applicable, we will ensure such changes are shared with trusted third parties.

• Object to Processing.When applicable, you have the right to object to the processing of your personal data by submitting a request via email to (to the email provided below). When such objections are not possible, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent to the processing of your personal data. Where applicable, we will ensure such changes are shared with trusted third parties.

• Portability. Upon request and when possible, we can provide you with copies of your personal data. When such a request cannot be honored, we will advise you accordingly. You can then choose to exercise any other rights under this Policy, to include withdrawing your consent. Where applicable, we will ensure such changes are shared with any trusted third parties.

• Withdraw Consent. At any time, you may withdraw your consent to our processing of your personal data through the Platform by notifying us via email (to the email provided below). Using the same email address associated with your Platform account, simply type the words “WITHDRAW CONSENT” in the subject line of your email. Upon receipt of such a withdrawal of consent, we will confirm receipt and proceed to stop processing your personal data. Where applicable, we will ensure such changes are shared with trusted third parties.

• Erasure. If you should wish to cease use of the Platform and have your personal data deleted from the Platform, then you may submit a request by emailing us at the email provided below. Upon receipt of such a request for erasure, we will confirm receipt and will confirm once your personal data has been deleted. Where applicable, we will ensure such changes are shared with trusted third parties.

• Exercising your rights.If you are a data subject that has rights under the International Data Protection Laws, who chooses to exercise the rights listed above, you can submit a request via email at info@ame-set.com.

• Submit Complaints or Questions. If you wish to raise a complaint on how we have handled your personal data, you can contact us as described below. If you reside in a European Union member state or the United Kingdom, you may also lodge a complaint with the supervisory authority in your country.

14. SAFEGUARDING THE INFORMATION WE COLLECT

We use reasonable technical, administrative, and physical safeguards in order to protect your Personal Information against accidental loss and from unauthorized access, use, alteration, and disclosure, including the use of Secure Socket Layer (SSL) protocol. SSL encrypts the communication of personal information between your device and our website, ensuring that your data remains confidential and secure during transmission.

However, we can never promise 100% security. You have a responsibility, as well, to safeguard your information through the proper use and security of any online credentials used to access your Personal Information, such as a username and password. If you believe your credentials have been compromised, please change your password. Please also notify us immediately of any actual or suspected unauthorized use of the Platform or your information.

15. CHANGES TO THIS POLICY

This Policy describes our current policies and practices with regard to the information we collect through the Platform. We are continually improving and adding to the features and functionality of the Platform along with the products and services we offer through the Platform. If we make any changes to this Policy, a revised Policy will be posted on this webpage and the date of the change will be reported in the “Effective Date” block above. You can get to this page from any of our webpages by clicking on the “Privacy Policy” link (usually at the bottom of the screen).

16. HOW TO CONTACT US

We value your opinions and welcome your feedback. To contact us about this Policy or your Personal Information, please contact us at:

Academy of Medical Education info@ame-set.com